1. Data We Collect
We collect various types of personal data to provide and improve our services. The types of data we may collect include:
- Personal Information: Name, email address, phone number, billing details, and company information, which you provide during registration, certification, or membership.
- Usage Data: Information on how you use our website, including IP addresses, browser types, device types, pages visited, and interactions with our services.
- Cookies and Tracking Technologies: We use cookies to enhance your experience, store preferences, and analyze website traffic. You can manage cookie preferences in your browser settings.
- Financial Data: Payment information, including credit/debit card details, for transactions related to certifications, membership, or accreditation.
2. How We Use Your Data
We use your personal data for the following purposes:
- Providing Services: To process your certifications, accreditations, and memberships, as well as to respond to inquiries and provide customer support.
- Improving Services: To enhance user experience, improve our offerings, and develop new services based on user feedback and data.
- Marketing and Communications: To send promotional materials, newsletters, and updates about our services (with your consent).
- Legal and Compliance: To comply with legal obligations, enforce our terms, and prevent fraudulent activity.
3. Legal Basis for Processing Your Data (GDPR Compliance)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the data collected and the context. Typically, we process your data because:
- You have given us consent to use your data for a specific purpose (e.g., subscribing to a newsletter).
- We need the data to perform a contract (e.g., processing your certification application).
- We have a legitimate interest in using your data (e.g., improving our services or marketing).
- We must comply with a legal obligation.
4. Your Rights Under GDPR
If you are a resident of the EEA, you have the following rights under the General Data Protection Regulation (GDPR):
- Right to Access: You can request copies of your personal data.
- Right to Rectification: You can request correction of inaccurate data.
- Right to Erasure: You can request that we delete your personal data.
- Right to Restrict Processing: You can request the restriction of data processing.
- Right to Data Portability: You can request the transfer of your data to another service.
- Right to Object: You can object to the processing of your personal data in certain circumstances.
- Right to Withdraw Consent: You can withdraw consent at any time where we are relying on consent to process your personal data.
To exercise these rights, please contact us at [privacy@aassqlm.com].
5. How We Protect Your Data
We implement a variety of security measures to protect your personal data, including encryption, secure storage, and access controls. We also regularly review our data security protocols to prevent unauthorized access, data breaches, and loss.
6. Sharing Your Data
We do not sell or rent your personal data. However, we may share your data in the following ways:
- Service Providers: We may share your data with third-party service providers who assist us in operating our business (e.g., payment processors, hosting services).
- Legal Compliance: We may share your data if required by law or to enforce our legal rights.
7. International Data Transfers
If you are located outside of the United States, your personal data may be transferred to and processed in the United States, where our servers are located. We comply with international data protection laws when transferring data across borders.
8. Retention of Data
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including fulfilling legal, accounting, or reporting requirements.
9. Updates to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we will notify you if the changes are significant.